Telephony

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VOIP telephony Chester

Telephony Solutions
Hosted VOIP
You will experience:

  • Cost reductions through minimal investment and low cost-of-ownership (we take care of all maintenance)
  • A dramatic reduction in call charges with inter-office users' calls FREE of charge regardless of the location of your mobile workforce
  • Improved administration and flexibility allowing user access to be based on log-in not physical location, eliminating costly network moves and changes within a building
  • An easy-to-use, intuitive icon driven service that requires little user training and allows users to define how they want their calls and services delivered
  • A simple monthly subscription
VOIP Software
TST provide you with a free PC Client that allows you to make the best use of our VoIP for Business service.
  • Online "Buddy list" presence
  • Instant messaging
  • Instant file sharing
  • Integration with Outlook
  • Centralised contacts list
  • Call tracking & management
  • Conferencing and video calling
  • Picture Identification
  • One mailbox
  • Multiple mail boxes
Personal Agent
Find Me/Follow Me - redirects incoming calls based on caller ID, time of day and day of week
Simultaneous Ringing - allows an incoming call to ring all communication devices at the same time (mobile, BlackBerry, home office phone and/or office phone)
Sequential Ringing - allows an incoming call to ring communication devices in a user-defined sequence
One mailbox - allows for one voice mailbox to be used for multiple communications devices
One phone number - allows user to be reached on any phone including mobiles from one inbound phone number
Access from any web browser - changes can be made to users' personal accounts from any PC anywhere

If you are looking for the complete small business telephony package then we have the solution.

Our hosted VOIP solutions provides the following benefits to business users:

Ability to login worldwide - users can login from any broadband location worldwide location via a PC or wireless enabled mobile device and be contactable on their normal number.

Use a 'traditional' style phone - take advantage of the benefits of VOIP without having to learn new technology and use a desktop handset phone.

Microsoft Outlook integration - all our VOIP business users are provided with a downloadable soft phone for use on their PC or laptop.  This integrates fully with Microsoft Outlook, and, if this is your chosen email solution, makes dialling as easy as a single mouse click on a contact within the application.  You can also opt for a dedicated desk phone if you prefer to use a physical handset.

Free and discounted call charges - The TST VOIP for Business service will result in a significant reduction in your call charges and FREE internal company calls between branch offices and home offices whilst not compromising quality.

What does the software allow me to do?

TST provides all users with a Personal Agent log in. This allows you to go online and set up routes for redirecting incoming calls based on attributes such as caller ID or time of day. For example, if you are sitting in a car you can divert all calls to your mobile or if you are in a meeting you can divert all calls to your message service except the one you are expecting that you just can't miss. The Personal Agent also provides:

Call Screening - provides programmable screening procedures based on caller ID

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Customer Testimonial

"Our business would have gone up in smoke with the building if it wasn't for the TST secure offsite backup service"

Nick Thompson - www.lemondropcreative.co.uk

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