We take great pride in the relationships we’ve had the privilege of forming with our loyal customers over the years, including web developers, bloggers, online business owners and graphic designers. We are always happy to receive your comments, questions and feedback.

Support Credits:

Each support credit costs £10.00 and we sell them in batches of 3 credits: 
total £30.00 – £35.25inc VAT

Support Credits Terms & Conditions:

Credits are valid for one year after purchase. Credits are not transferable to another entity 

Credits must be pre-purchased and paid for in full BEFORE support is provided

Support Credit payments can only be made online through our Support Credit Management Solution

TST will estimate how long a support task may take before commencement and may, at their discretion, ask for payment for additional credits before starting work. 

Whilst our support team will use reasonable amounts of skill and care to resolve problems you have referred to us, you accept that, in some instances, we may not be able to correct your problem using our remote support service.

We rely on the information you give us to operate this service. Such information must be complete and as accurate as possible to enable us to effectively resolve your problem.

Support times will be itemised and sent to the client on a monthly basis, whilst they have active credits. 

These Terms and Conditions are subject to change, with 30 days’ notice being given on the website

These Terms and Conditions are subject to all other published Terms and Conditions published.